Agency
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Contact details
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Information provided
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The Market Place
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Website:
www.themarketplaceleeds.org.uk
Telephone:
0113 2461659 due to the COVID-19 pandemic they have developed a telephone support service running between 12-6pm, 7 days a week for ages 11-25 years old. The support sessions offered up to 30 minutes.
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The Market Place offer support for young people aged between 11 to 25 years old. A drop in can be arranged, for support with mental well- being or help with dealing with anxiety and young people who are self-harming (An appointment can be reserved prior to attending).
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Childline –provided by NSPCC

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Website: www.childline.org.uk
Telephone: 0800 1111
Ask Sam – through a message board facility
Text ‘Shout’ for support on 85258.
Contact Childline with SignVideo for children with hearing disabilities. Sign Video lets you contact through a BSL interpreter anytime from Mon-Friday, 9am -8pm. Saturdays, 9am-1pm
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To access a counsellor, they are there to listen and support you with anything you’d like to talk about. Or you can have a 1-2- counselling chat online. You can discuss anything you like from a disclosure of pregnancy, being a victim of bullying, feeling low and struggling with sleep patterns; to mental health issues, or general low mood.
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Kooth

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Website: www.kooth.com
Visit kooth.com and sign up for the text based conversation with a qualified counsellor. Counsellors are available from 12 noon to 10pm on a weekday and 6pm to 10pm at weekends.
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Kooth is a service which provides support with well-being and resilience. Kooth is a web based confidential support service available to 11-18 year olds who are going through a hard time. Kooth provides a safe and secure means of accessing mental health and well-being support. This is designed specifically for young people.
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Samaritans

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Web: www.samaritans.org
Email: [email protected]
Telephone: 116123 (24 hours a day, 365 days a year
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Encourages children and adults to talk about their own mental health needs and provides top tips for managing mental health during crisis.
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Young Minds

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Website: www.youngminds.org.uk
Text ‘YM’ to: 85258
Parent Helpline:0808-802-5544
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Text YoungMinds Crisis Messenger, for free 24/7 support across the UK if you are experiencing a mental health crisis. It also provides support and guidance for parents/carers to help support their children with managing their mental health.
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NHS

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Web: www.nhs.uk
Go to: 111.nhs.uk
Call 111
Accident and emergency at Leeds General Infirmary
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The NHS website offers a range of supportive material and resources from medical professionals. This includes audio narrations, for example, on managing stress, sleep patterns, coping strategies for managing anxiety. Advice can also be sought in terms of any medical issues which arise.
If a young person is at crisis point please take straight to Accident and Emergency at Leeds General Infirmary.
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Cruse


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Website: www.cruse.org.uk
Telephone: 08088081677
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This is a service which offers support, advice and information to children, young people and adults when someone dies. They provide tips to help yourself, or as a parent; how you can support your child. There are video links which explain the grieving process so children/ adults understand each stage of grief.
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Child Bereavement UK

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Website: www.childbereavementuk.org
Helpline: 0800 02 888 40
Email: [email protected]
Live chat is available via the website
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Child Bereavement UK work to provide support to families of children who have lost a loved one.
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Domestic Violence

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Website: www.nationaldahelpline.org.uk
24- hour National Domestic Abuse Helpline: 08082000247
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The National Domestic and Abuse Helpline is for women and children who are exposed to domestic violence. This allows you the option to seek help, support and advice. In an emergency, please call 999.
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Leeds Domestic Violence Service

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Website: www.ldvs.uk
24- hour helpline: 0113 2460401
Email: [email protected]
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The Leeds Domestic Violence Service provide women and men with choices from a range of community based services, including temporary supported housing, IDVA(independent domestic violence advocate)support, community outreach support, a telephone helpline, drop-ins and support groups.
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Duty and Advice
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Website: www.leedsscp.org.uk
Telephone: 0113 3760336
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For help and advice regarding the safeguarding of children.
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Police

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Website: www.westyorkshire.police
In a non-emergency:101
In an emergency:999
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Use the police to seek for advice regarding an issue which is concerning about the young people.
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Place2Be

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Website: www.place2be.org.uk
Email: [email protected]
Text ‘Shout’ for support on 85258.
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Well-being activities and ideas for families to complete. Counselling services. Place2Be works in partnership with Shout a 24/7 text messaging service to support anyone in crisis, anytime, anywhere.
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Young Snowdrops

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Website:
https://www.womenshealthmatters.org.uk/snowdrops
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Young Snowdrops offers 1-1 support to girls 11-18yrs old who are experiencing or at risk of experiencing abuse in their relationships.
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Online Safety
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Contact Details
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Information Provided
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NSPCC

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Website: www.nspcc.org.uk
If you’re worried about a child, even if you’re unsure, contact our professional counsellors for help, advice and support.
Telephone: 08088005000
Email: [email protected]
Under 18 contact number: 08001111
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This provides a useful resources for parents /carers on social networks, apps. This site also supports with online safety
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Thinkuknow

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Website: www.THINKUKNOW.co.uk
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This is an educational programme from NCA-CEOP, a UK organisation which protects children both online and offline for different age groups and supports parents.
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Childnet

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Website: www.childnet.com
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Childnet has produced a Parent and Carer Toolkit which is a collection of three resources designed to help you talk to your child about their online life, manage boundaries around family internet use and point you in the direction of where to get further help and support.
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Prevent team
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Website: www.leeds.gov.uk/prevent
Email:[email protected]
Phone number : 0113 5350810.
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If parents feel that their child has been exposed or have any concerns about radicalisation, parents can also come direct to the Prevent team
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The UK Safer Internet Centre

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Website:
www.saferinternet.org.uk
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Parents and carers can find online safety tips, advice and resources to help children and young people stay safe online.
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Stop Abuse Together

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Website: stopabusetogether.campaign.gov.uk
Email: [email protected]
Phone: 0808 800 5000 |
Child sexual abuse is a reality for thousands of children across our country, with at least one in ten estimated to experience sexual abuse before they turn 16. We can all play a part in protecting children and getting them the right help. That’s why it’s important to know how to spot the potential signs of child sexual abuse and where to go for support. This website brings together advice and resources to help keep children safe.
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